Manage Tickets
Currently in development
Every ticket.
Under control.
Manage Tickets is a fast, simple system to track, assign and resolve tickets, so your team spends less time sorting the queue and more time clearing it.
Be the first to know when we open the doors.
What's on the way
Everything you need to run a help desk or an internal queue, without the clutter.
Unified inbox
Email, web forms and API tickets land in one queue you can actually work through.
Smart assignment
Route tickets to the right person by team, skill or workload, automatically.
SLA tracking
Response and resolution timers that warn you before a deadline slips.
Priorities and tags
Sort, filter and triage in seconds with custom priorities, statuses and labels.
Team collaboration
Internal notes, @mentions and shared views keep everyone on the same page.
Reports and insights
See volume, response times and bottlenecks at a glance.